The Aircraft Noise Ombudsman (ANO) received a total of 2,551 complaints during the quarter. This includes 2,480 non-actionable complaints and 71 actionable complaints. Of the 2,480 non-actionable complaints 2,371 were raised by two complainants. The ANO carried forward 22 complaints on 1 October 2024. During this quarter (October-December 2024), the ANO closed 79 actionable complaints, and therefore carried forward 14 complaints to January 2024.
The Aircraft Noise Ombudsman acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.