Quarterly Reports

September-October 2022 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 13 complaints on 1 July 2022. During this quarter (July-September 2022), the ANO received 140 new complaints, closed 140 complaints, and therefore carries forward 13 complaints to October 2022.

April-June 2022 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 33 complaints on 1 April 2022. During this quarter (April-June 2022), the ANO received 222 new complaints, closed 242 complaints, and therefore carries forward 13 complaints to July 2022. Of the open cases carried forward to July 2022, the oldest complaint was received in February 2022.

January-March 2022 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 10 complaints on 1 January 2022. During this quarter (January-March 2022), the ANO received 162 new complaints, closed 139 complaints, and therefore carries forward 33 complaints to April 2022. Of the open cases carried forward to April 2022, 26 were received in late March 2022, with one complaint carried over from December 2021 and the remaining 5 received in February-March 2022.

October-December 2021 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 268 complaints on 1 October 2021. During this quarter (October-December 2021), the ANO received 81 new complaints, closed 339 complaints, and therefore carries forward 10 complaints to January 2022. Of the open cases carried forward to January 2022, 7 were received over the ANO Christmas shutdown period, with the remaining three received during December 2021.

July-September 2021 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 282 open complaints on 1 July 2021. During this quarter (July-September 2021), the ANO received 44 new complaints, closed 58 complaints, and therefore carries forward 268 complaints to October 2021. The bulk of open complaints relate to Brisbane Airport and, as the investigation was finalised on 12 October, these will be closed in the next quarter.

April-June 2021 Quarterly Report

The Aircraft Noise Ombudsman (ANO) carried forward 264 complaints from the previous quarter. During this quarter, the ANO received 99 new complaints, closed 81 complaints, and therefore, carries forward 282 complaints to July 2021.