Useful Links

Making a complaint

Aviation complaints 

A website providing appropriate contact information for a broad range of aviation concerns

Noise Complaints and Information Service (NCIS) – Airservices Australia

Contact the Noise Complaints & Information Service (NCIS) to make a complaint about civilian aircraft noise at major Australian airports

Webtrak

Use Webtrak (Airservices Australia) to track aircraft flight paths over metropolitan areas and lodge a complaint

Military Aircraft Noise

Report military/defence aircraft noise

Aircraft Noise Ombudsman

Contact the Aircraft Noise Ombudsman if you are not satisfied with the handling of your complaint by Airservices Australia

Commonwealth Ombudsman

Contact the Commonwealth Ombudsman if you are not satisfied with the handling of your complaint by the Aircraft Noise Ombudsman

Airline Customer Advocate

Contact the ACA if you have an unresolved complaint about airline services with Qantas, Jetstar, Rex, Tiger Airways and Virgin Australia

General Information

Airport information

A website providing appropriate contact information for a broad range of aviation concerns

Australian Aircraft Noise Regulations

Australian Aviation advice to Government

Fundamentals of sound

A fact sheet on the basics of sound and the characteristics of aircraft noise (Airservices Australia, 2011)

General information about Australian Airport Curfews

Health effects of environmental noise (including aircraft)

Review of international evidence of the influence of environmental noise on sleep, cardiovascular disease and cognitive outcomes produced for the Commonwealth of Australia represented by the Department of Health

World Health Organisation Guidelines for the European Region

Whilst not specifically intended for Australia these provide a good point of information regarding best practice noise guidelines