Other Aviation complaints
An Australian Government website where you can submit other complaints such as concerns about airline customer service, drones, or aviation security.
Airline Customer Advocate (ACA)
Contact the ACA if you have an unresolved complaint about airline services provided by Jetstar, Qantas, Rex, or Virgin Australia.
Contact the Commonwealth Ombudsman if you are not satisfied with the handling of your complaint by the Aircraft Noise Ombudsman.
Aircraft in your Neighborhood Portal (AIYN)
A list of major civil airports with a direct link to Airservices Australia’s Aircraft in your Neighborhood portal. The portal provides information about aircraft operations, types of airspace, flight paths, aircraft movements, runway usage and complaints for these airports.
WebTrak alows you to see where aircraft fly and explore historical trends and patterns for several major Australian airports.
Australian Aviation advice to Government
In Australia, aviation is the responsibility of the commonwealth government which means activities such as the regulation of aircraft operations occur at the federal government level. The Department of Infrastructure, Transport, Regional Development, Communications, and the Arts (the Department) advises the federal government on the policy and regulatory framework for Australian airports and the aviation industry. The Department also provides advice to the Minister on Australian airspace, aircraft noise and emissions.
Australian Aircraft Noise Regulations
The Air Navigation (Aircraft Noise) Regulations 2018 require most aircraft operating in Australian airspace to comply with noise standards, and recommended practices introduced under the Convention on International Civil Aviation.
General information about Australian Airport Curfews
A curfew applies between 11 pm and 6 am at Sydney, Adelaide, Gold Coast and Essendon Fields Airports. The Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department) has made provision for some exceptions to the curfew for operations such as emergency services aircraft, as well as limited dispensations.
Health effects of environmental noise (including aircraft)
A review of international evidence of the influence of environmental noise on sleep, cardiovascular disease and cognitive outcomes produced for the Commonwealth of Australia represented by the Department of Health and Aged Care.
World Health Organisation Guidelines for the European Region
Whilst not specifically intended for Australia, these provide a good point of information regarding best practice noise guidelines.