Noise Abatement Procedures (NAPs) are the best way to help minimise the noise created by aircraft operations.
In June 2025, the Aircraft Noise Ombudsman (ANO) reported to the Airservices Board following its review of complaints about usage of the Gold Coast’s Instrument Landing System (ILS) (available here). The ANO’s investigation uncovered large, unexplained increases in ILS usage, suggesting the relevant NAPs were not being followed. The report further identified general deficiencies with Airservices’ monitoring of compliance with NAPs and recommended a systemic review of Airservices’ capacity to effectively monitor and publicly report on compliance with NAPs.
The Board of Airservices responded to this report in August 2025. The response noted that Airservices had been working on new public NAP reporting to cover a total of 10 major and regional airports nationally from May 2025, accompanied by a monitoring and investigation process. The Board of Airservices agreed with the ANO that a review of these newly introduced practices should be undertaken.