The Aircraft Noise Ombudsman (ANO) received a total of 3,711 complaints during the quarter, an increase from 3,080 complaints in the previous quarter. This includes 3,676 non-actionable complaints, accounting for almost 99% of the complaints received, and 35 actionable complaints. Of the 3,676 non-actionable complaints, 3,611 were raised by three complainants. The ANO carried forward 7 complaints on 1 April 2025. During this quarter (April-June 2025), the ANO closed 35 actionable complaints and therefore carried forward 7 complaints to July 2025.
The Aircraft Noise Ombudsman acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.