The Aircraft Noise Ombudsman (ANO) received a total of 632 complaints during the quarter, compared to 4,128 complaints in the previous quarter. The number of non-actionable complaints fell substantially, as a result of one complainant reducing their contacts from 3,219 last quarter, to 50 this quarter. Of the 632 complaints received, 593 were non-actionable complaints, and 39 were actionable complaints. Of the 593 non-actionable complaints, two complainants raised 206 and 209 complaints each. The ANO carried forward 8 complaints on 1 January 2026. During this quarter (January-March 2026), the ANO closed 42 actionable complaints and therefore carried forward 5 complaints to April 2026.
