The ANO received a total of 937 complaints during the quarter. This includes 805 complaint notifications. The remaining 132 substantive complaints can be aligned with the number previously reported by the ANO as new complaints. The ANO carried forward 13 complaints on 1 October 2022. During this quarter (October-December 2022), the ANO received 132 substantive complaints, closed 130, and therefore carries forward 15 substantive complaints to January 2023.
The Aircraft Noise Ombudsman acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.