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Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth

In establishing the role of the Aircraft Noise Ombudsman (ANO), the Government stated in their Aviation White Paper that the Ombudsman will “monitor Airservices’… presentation of noise information with a view of continuing to improve the flow of information to the affected communities”. This Review is directed specifically at this matter in the context of Perth, from where over a quarter of all complaints to the ANO office have originated.