Last year’s Annual Report noted the historical failure of Airservices to adequately engage with the impacted community prior to the implementation of new flight paths. Brisbane was the latest example and it continued to dominate complaints to the ANO through this year.
Complaints to the ANO surge when new flight paths are implemented. This occurred following flight path changes at Perth, Hobart, and the Sunshine Coast airports. Historically high numbers of complaints were received last year and this year due to new flight paths in Brisbane.
This has been another year of significant change and challenge for the office of the ANO.
This has been a year of substantial change for the Aircraft Noise Ombudsman (ANO).
The 2018-19 financial year has been both rewarding and challenging with a considerable increase in complaints as well as a continuation of longer-term projects.
2017-18 has been my first full year as Aircraft Noise Ombudsman and I am proud of our accomplishments. Highlights include:
I am very pleased and excited to have been appointed as Aircraft Noise Ombudsman. In the five months since I began in the role I have been fascinated by the wide and varied range of issues that emerge in this field. Although new to aviation, I am not new to looking at the way government […]
With the release of two significant reviews and a marked increase in the number of complaints received, 2015-16 has been a busy and productive year.
Alongside our active monitoring of some bold noise improvement initiatives by Airservices Australia (Airservices), the 2014-15 period involved an expansion of our Charter. The Aircraft Noise Ombudsman (ANO) role now encompasses the management of military aircraft noise by the Department of Defence (Defence).
“The past 12 months have been highly satisfying, with positive progress in all areas of the ANO charter.”