ANO Annual Report 2023-2024

Previous annual reports have noted the historical deficits of Airservices in the engagement of the community in the design and implementation of flight paths. Flight path design occurred with no input from impacted communities and community engagement was a secondary matter that was circumscribed by the design rather than informing it.

ANO Annual Report 2022-2023

Last year’s Annual Report noted the historical failure of Airservices to adequately engage with the impacted community prior to the implementation of new flight paths. Brisbane was the latest example and it continued to dominate complaints to the ANO through this year.

ANO Annual Report 2021-2022

Complaints to the ANO surge when new flight paths are implemented. This occurred following flight path changes at Perth, Hobart, and the Sunshine Coast airports. Historically high numbers of complaints were received last year and this year due to new flight paths in Brisbane.

ANO Annual Report 2018-2019

The 2018-19 financial year has been both rewarding and challenging with a considerable increase in complaints as well as a continuation of longer-term projects.

ANO Annual Report 2017-2018

2017-18 has been my first full year as Aircraft Noise Ombudsman and I am proud of our accomplishments. Highlights include:

ANO Annual Report 2016-2017

I am very pleased and excited to have been appointed as Aircraft Noise Ombudsman. In the five months since I began in the role I have been fascinated by the wide and varied range of issues that emerge in this field. Although new to aviation, I am not new to looking at the way government […]

ANO Annual Report 2015-2016

With the release of two significant reviews and a marked increase in the number of complaints received, 2015-16 has been a busy and productive year.

ANO Annual Report 2014-2015

Alongside our active monitoring of some bold noise improvement initiatives by Airservices Australia (Airservices), the 2014-15 period involved an expansion of our Charter. The Aircraft Noise Ombudsman (ANO) role now encompasses the management of military aircraft noise by the Department of Defence (Defence).