September-November 2011 Quarterly Report
This report includes complaint statistics and a commentary on the September to November 2011 quarter of operations of the Aircraft Noise Ombudsman (ANO). The report is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s complaint-handling, consultation, and the provision of information about aircraft noise.
June-August 2011 Quarterly Report
This report includes complaint statistics and a commentary on the fourth quarter of operations of the Aircraft Noise Ombudsman (ANO). The report is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s complaint-handling, consultation, and the provision of information about aircraft noise.
March-May 2011 Quarterly Report
This report includes complaint statistics and a commentary on the third quarter of operations of the Aircraft Noise Ombudsman (ANO). The report is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s complaint-handling, consultation, and the provision of information about aircraft noise.
December 2010 – February 2011 Quarterly Report
This report includes complaint statistics and a commentary on the second quarter of operations of the Aircraft Noise Ombudsman (ANO). The report is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s complaint-handling, consultation, and the provision of information about aircraft noise.
September-November 2010 Quarterly Report
On 16 December 2009 the Australian government released the Aviation White Paper ‘Flight Path to the Future’, which included the establishment of an Aircraft Noise Ombudsman (ANO) to