July-September 2018 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the July to September 2018 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
April-June 2018 Quarterly Report
From the start of April to the end of June 2018, the ANO received a total of 29 complaints, including two about Defence’s management of aircraft noise issues. Attachment 1 provides detailed complaint statistics for the quarter.
January-March 2018 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the January to March 2018 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2016-2017
I am very pleased and excited to have been appointed as Aircraft Noise Ombudsman. In the five months since I began in the role I have been fascinated by the wide and varied range of issues that emerge in this field. Although new to aviation, I am not new to looking at the way government […]
October-December 2017 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the October to December 2017 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s
July-September 2017 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the July to September 2017 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
April-June 2017 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the April to June 2017 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
January-March 2017 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the January to March 2017 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2015-2016
With the release of two significant reviews and a marked increase in the number of complaints received, 2015-16 has been a busy and productive year.
October-December 2016 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the October to December 2016 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s: