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January-March 2014 Quarterly Report

This report includes complaint statistics and a summary of ANO activities during the January to March 2014 quarter. It is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s

ANO Annual Report 2012-2013

The past 12 months have been in large part about helping Airservices Australia (Airservices) to bed in new processes and I am pleased this has led to real progress in pursuing some of the noise improvement opportunities raised by this office. Airservices has finalised all but three of our review recommendations and there were no […]

October-December 2013 Quarterly Report

This report includes complaint statistics and a summary of ANO activities during the October to December 2013 quarter. It is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s:

July-September 2013 Quarterly Report

This report includes complaint statistics and a summary of ANO activities during the July to September 2013 quarter. It is structured around the three key functions of the ANO, these being review and monitoring of Airservices Australia’s:

April-June 2013 Quarterly Report

This report includes complaint statistics and a summary of ANO activities during the April to June 2013 quarter. We have also separately produced our Annual Report, which provides an overview of the year and some more detailed discussion of ANO achievements in the last 12 months

January-March 2013 Quarterly Report

This report includes complaint statistics and commentary on the operations of the Aircraft Noise Ombudsman (ANO) during the January to March 2013 quarter

ANO Annual Report 2011-2012

Aircraft noise is not going to go away and remains a key challenge for an industry that is forecasting high levels of growth. In Australia, the fly-in, fly-out sector is forecast to increase 27% by 2017 , along with passenger growth over the next five years expected to increase by 20%, and 50% by 2020.

October-December 2012 Quarterly Report

This report includes complaint statistics and commentary on the operations of the Aircraft Noise Ombudsman (ANO) during the October to December 2012 quarter.

July-September 2012 Quarterly Report

This report includes complaint statistics and commentary on the operations of the Aircraft Noise Ombudsman (ANO) during the July to September 2012 quarter.

April-June 2012 Quarterly Report

This report includes complaint statistics and a commentary on the April to June 2012 quarter of operations of the Aircraft Noise Ombudsman (ANO).