ANO releases report on the Investigation into complaints about the flight paths associated with the Brisbane Airport new parallel runway
As of 30 June 2021, the ANO received 265 complaints regarding aircraft noise following the opening of Brisbane Airport’s new parallel runway. One complaint from the Brisbane Flight Path Community Alliance incorporated a survey of 2075 residents adversely affected. The ANO conducted a multi-complaints review of Airservices’ environmental assessment of the impact of the flight […]
Investigation into complaints about flight paths over East Melbourne
The complainants are community groups from inner Melbourne who complain about both noise from aircraft landing at Melbourne Airport and helicopter sightseeing flights.
Sunshine Coast Post Implementation Review – Terms of Reference
The Aircraft Noise Ombudsman (ANO) has received a large number of representations from the public regarding Airservices Australia’s (Airservices’) Terms of Reference for the Post Implementation Review of the flight paths at Sunshine Coast Airport. These representations appear to have occurred following a resolution by the Board of Airservices Australia (the Board) that the Terms […]
Joint Statement (Airservices Australia – Department of Defence – Aircraft Noise Ombudsman)
Reasons for changes to the Aircraft Noise Ombudsman Charter Airservices Australia, the Department of Defence and the Aircraft Noise Ombudsman (ANO) have agreed to changes to the charter of the ANO to strengthen functions, powers and key investigatory and review processes.
New Aircraft Noise Ombudsman appointed
Airservices Australia’s Chairman John Weber has, on Monday, announced the appointment of Mr Kieran Pehm as Australia’s next Aircraft Noise Ombudsman.
Investigation into complaints about the introduction of new flight paths in Hobart
In September 2017 Airservices Australia implemented changes to flight paths for aircraft arriving and departing Hobart Airport. The changes included a Standard Instrument Departure (SID) and a Standard Arrival Route (STAR) for each end of the main runway. The changes altered many residents’ experience of aircraft noise in the broader Hobart area. The effects of […]
Appointment of Aircraft Noise Ombudsman
Airservices Chair Air Chief Marshal Sir Angus Houston AK, AFC (Ret’d) has today announced the appointment of Ms Narelle Bell as Australia’s next Aircraft Noise Ombudsman. Ms Bell will take up her appointment on 8 February 2017.
Aircraft Noise Ombudsman’s Charter updated
Following a periodic review of the Aircraft Noise Ombudsman’s Charter, the Board of Airservices Australia and the Chief of Air Force have endorsed an amended Charter, effective from November 2016.
Revised ANO Charter published
The Aircraft Noise Ombudsman (ANO) is an independent administrative office that: a) reviews the handling of complaints or enquiries made to Airservices Australia (Airservices) or the Department of Defence (Defence) about Aircraft Noise; b) monitors and reports on the effectiveness of community consultation processes relating to Aircraft Noise undertaken by Airservices and Defence; c) monitors […]
Review of Defence’s Aircraft Noise Complaints Management System
The Aircraft Noise Ombudsman (ANO) elected to conduct a review of the Department of Defence’s (Defence’s) Aircraft Noise Complaints Management System (complaints management system).