The Truth About Aircraft Noise
Recent housing developments around some of Australia’s busiest airports, and further proposals for such developments have been the catalyst for some heated debate about the impacts of aircraft noise. Unfortunately the heat in the debate often comes at the expense of clarity, leaving the public with little understanding of what the noise will be like. […]
Case studies in complaint management – Airservices Australia – Terms of Reference
One of the objectives of the ANO is to review the handling of aircraft noise complaints or enquiries to Airservices.
Full length departures – potential noise benefits (Perth)
This report provides details of an analysis of data by the Aircraft Noise Ombudsman’s office comparing full length runway departures and departures from an intersection. It incorporates information from various sources and draws a conclusion on the merits, or otherwise, of further research to determine whether there are significant noise benefits in full length departures […]
Parafield aircraft noise issues
This report provides details of the investigations undertaken by the Aircraft Noise Ombudsman’s (ANO) office into aircraft noise issues being raised by residents of Parafield.
ANO assessment of Airservices Australia’s response to the Perth Aircraft Noise Information Review
This report outlines the Aircraft Noise Ombudsman’s (ANO) assessment of progress in implementation of recommendations arising from the ANO’s Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth
Release of Aircraft Noise Information Report (Sydney)
The Aircraft Noise Ombudsman (ANO) recently released its Review of Aircraft Noise Information, Presentation and Complaint Resolution (Perth)1 , hereinafter referred to as the Perth Review. The Perth Review made a series of recommendations for Airservices Australia (Airservices), many of which have national relevance, and when implemented, will help improve the noise information for residents […]
ANO assessment of Airservices Australia’s response to the Review of Complaints Handling – February 2012 2011
This report outlines the Aircraft Noise Ombudsman’s (ANO) assessment of progress in implementation of recommendations arising from the ANO’s Review of Complaints Handling – Airservices Australia. The review, released in February 2011, was the first review completed by the ANO office following its establishment in September 2010.
Release of Perth Review document
I am pleased to publish today the final report from our Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth. The Board of Airservices Australia has considered the report and accepted all seven recommendations
Perth Review – Update on Progress
The ANO office has undertaken further consultation and development of the draft report. As a result we will not meet our target for finalisation and publication of the report. While we will have a final draft this year we do not anticipate being in a position to finalise the report until the New Year. Once […]
Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth – Terms of Reference
In line with the ANO Charter, the review will address concerns raised by a number of residents, interest groups and other stakeholders in Perth about how Airservices Australia can improve: