Release of Perth Review document
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I am pleased to publish today the final report from our Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth. The Board of Airservices Australia has considered the report and accepted all seven recommendations
Perth Review – Update on Progress
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The ANO office has undertaken further consultation and development of the draft report. As a result we will not meet our target for finalisation and publication of the report. While we will have a final draft this year we do not anticipate being in a position to finalise the report until the New Year. Once […]
Review of Aircraft Noise Information Presentation and Complaint Resolution: Perth – Terms of Reference
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In line with the ANO Charter, the review will address concerns raised by a number of residents, interest groups and other stakeholders in Perth about how Airservices Australia can improve:
Report recommends solution-driven approach to aircraft noise
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The Commonwealth Aircraft Noise Ombudsman has called for a more solution-driven approach to aircraft noise complaints following a major report which examined Airservices Australia’s complaint handling processes.
Review of Airservices Australia’s Handling of Aircraft Noise Complaints – Terms of Reference
![View from beach with plane taking off in the distance](https://ano.gov.au/wp-content/uploads/2022/03/iStock-959881434-1024x1024.jpg)
To review the effectiveness of Airservices Australia’s handling of complaints and enquiries relating to aircraft noise, and to recommend improvements where appropriate
Aircraft Noise Ombudsman Announces First Review
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Australia’s first Aircraft Noise Ombudsman, Mr Ron Brent, is undertaking a formal review of the handling of aircraft noise complaints by Airservices Australia