January-March 2020 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the January – March 2020 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2018-2019
The 2018-19 financial year has been both rewarding and challenging with a considerable increase in complaints as well as a continuation of longer-term projects.
October-December 2019 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the October – December 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
July-September 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the July to September 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
April-June 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the April to June 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
January-March 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the January to March 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2017-2018
2017-18 has been my first full year as Aircraft Noise Ombudsman and I am proud of our accomplishments. Highlights include:
October-December 2018 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the October to December 2018 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
July-September 2018 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the July to September 2018 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
April-June 2018 Quarterly Report
From the start of April to the end of June 2018, the ANO received a total of 29 complaints, including two about Defence’s management of aircraft noise issues. Attachment 1 provides detailed complaint statistics for the quarter.