July-September 2020 Quarterly Report
The ANO carried forward 35 complaints from the previous quarter. During this quarter, the ANO received 71 new complaints and closed 70 complaints and therefore, carries forward 36 complaints to the next quarter.
April-June 2020 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the April – June 2020 quarter. It is structured around the key functions of the ANO, these being the review and monitoring of:
January-March 2020 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the January – March 2020 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2018-2019
The 2018-19 financial year has been both rewarding and challenging with a considerable increase in complaints as well as a continuation of longer-term projects.
October-December 2019 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the October – December 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
July-September 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the July to September 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
April-June 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the April to June 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
January-March 2019 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the January to March 2019 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s:
ANO Annual Report 2017-2018
2017-18 has been my first full year as Aircraft Noise Ombudsman and I am proud of our accomplishments. Highlights include:
October-December 2018 Quarterly Report
This report includes complaint statistics and a summary of ANO activities during the October to December 2018 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s: