October-December 2021 Quarterly Report
The Aircraft Noise Ombudsman (ANO) carried forward 268 complaints on 1 October 2021. During this quarter (October-December 2021), the ANO received 81 new complaints, closed 339 complaints, and therefore carries forward 10 complaints to January 2022. Of the open cases carried forward to January 2022, 7 were received over the ANO Christmas shutdown period, with […]
ANO Annual Report 2020-2021
This has been another year of significant change and challenge for the office of the ANO.
July-September 2021 Quarterly Report
The Aircraft Noise Ombudsman (ANO) carried forward 282 open complaints on 1 July 2021. During this quarter (July-September 2021), the ANO received 44 new complaints, closed 58 complaints, and therefore carries forward 268 complaints to October 2021. The bulk of open complaints relate to Brisbane Airport and, as the investigation was finalised on 12 October, […]
April-June 2021 Quarterly Report
The Aircraft Noise Ombudsman (ANO) carried forward 264 complaints from the previous quarter. During this quarter, the ANO received 99 new complaints, closed 81 complaints, and therefore, carries forward 282 complaints to July 2021.
January-March 2021 Quarterly Report
The Aircraft Noise Ombudsman (ANO) carried forward 114 complaints from the previous quarter. During this quarter, the ANO received 248 new complaints, closed 100 complaints, and therefore, carries forward 262 complaints to April 2021.
October-December 2020 Quarterly Report
The Aircraft Noise Ombudsman (ANO) carried forward 36 complaints from the previous quarter. During this quarter, the ANO received 151 new complaints, closed 73 complaints, and therefore, carries forward 114 complaints to January 2021.
ANO Annual Report 2019-2020
This has been a year of substantial change for the Aircraft Noise Ombudsman (ANO).
July-September 2020 Quarterly Report
The ANO carried forward 35 complaints from the previous quarter. During this quarter, the ANO received 71 new complaints and closed 70 complaints and therefore, carries forward 36 complaints to the next quarter.
April-June 2020 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the April – June 2020 quarter. It is structured around the key functions of the ANO, these being the review and monitoring of:
January-March 2020 Quarterly Report
This report includes complaint statistics and a summary of Aircraft Noise Ombudsman (ANO) activities during the January – March 2020 quarter. It is structured around the three key functions of the ANO, these being the review and monitoring of Airservices Australia’s and the Department of Defence’s: