July-September 2025 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 16,649 complaints during the quarter, an increase from 3,711 complaints in the previous quarter. This includes 16,590 non-actionable complaints, accounting for 99% of the complaints received, and 59 actionable complaints. Of the 16,590 non-actionable complaints, 14,598 were raised by one complainant. A further 1,929 were raised […]
April-June 2025 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 3,711 complaints during the quarter, an increase from 3,080 complaints in the previous quarter. This includes 3,676 non-actionable complaints, accounting for almost 99% of the complaints received, and 35 actionable complaints. Of the 3,676 non-actionable complaints, 3,611 were raised by three complainants. The ANO carried forward […]
January-March 2025 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 3,080 complaints during the quarter, an increase from 2,551 complaints in the previous quarter. This includes 3041 non-actionable complaints, accounting for almost 99% of the complaints received, and 39 actionable complaints. Of the 3,041 non-actionable complaints, 2,947 were raised by two complainants. The ANO carried forward […]
October-December 2024 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 2,551 complaints during the quarter. This includes 2,480 non-actionable complaints and 71 actionable complaints. Of the 2,480 non-actionable complaints 2,371 were raised by two complainants. The ANO carried forward 22 complaints on 1 October 2024. During this quarter (October-December 2024), the ANO closed 79 actionable complaints, […]
July-September 2024 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 1,690 complaints during the quarter. This includes 1,573 non-actionable complaints and 117 actionable complaints. The ANO carried forward 16 complaints on 1 July 2024. During this quarter (July-September 2024), the ANO closed 111 actionable complaints, and therefore carries forward 22 complaints to October 2024.
April-June 2024 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 385 complaints during the quarter. This includes 316 non-actionable complaints and 69 actionable complaints. The ANO carried forward 12 complaints on 1 April 2024. During this quarter (April-June 2024), the ANO closed 65 actionable complaints, and therefore carries forward 16 complaints to July 2024.
January-March 2024 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 326 complaints during the quarter. This includes 211 non-actionable complaints and 115 actionable complaints. The ANO carried forward 28 complaints on 1 January 2024. During this quarter (January-March 2024), the ANO closed 131 actionable complaints, and therefore carries forward 12 complaints to April 2024.
October-December 2023 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 354 complaints during the quarter. This includes 251 non-actionable complaints and 103 actionable complaints. The ANO carried forward 21 complaints on 1 October 2023. During this quarter (October-December 2023), the ANO closed 96 actionable complaints, and therefore carries forward 28 complaints to January 2024. The ANO […]
July-September 2023 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 1,326 complaints during the quarter. This includes 1,188 non-actionable complaints and 138 actionable complaints. The ANO carried forward 10 complaints on 1 July 2023. During this quarter (July-September 2023), the ANO closed 127 actionable complaints, and therefore carries forward 21 complaints to October 2023.
April-June 2023 Quarterly Report
The Aircraft Noise Ombudsman (ANO) received a total of 1,713 complaints during the quarter. This includes 1,595 non-actionable complaints and 118 actionable complaints. The ANO carried forward 21 complaints on 1 April 2023. During this quarter (April-June 2023), the ANO closed 129 actionable complaints, and therefore carries forward 10 complaints to July 2023.